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Online Using e-Cert

Simply follow these steps to order your TransUnion Credit Report online:

If you have ordered online from us before: Order your TransUnion Credit Report now.

If this is your first online order: Visit our Online Credit Report Ordering Service and:

Order online with an e-Cert and receive your TransUnion Credit Report today
  • Import e-Cert into your browser
  • Visit Online Credit Report Ordering Service
  • Provide your personal information
  • Assign an account ID and password
  • Choose the language version of your report: Chinese or English
  • Make payment by Visa or MasterCard
  • Retrieve your credit report either online or by e-mail
Your issuing bank may require that you go through a "Verified by Visa/MasterCard" registration process. Otherwise, you may not be able to order your credit report online.*

Credit reports retrieved via the Web are in a PDF format while credit reports received via e-mail are in an encrypted PDF format. You will need your e-Cert to decrypt the file and Adobe® Acrobat® Reader® to view this document. You can download this free software from Adobe.

The price of ordering online is HK$119.00 (a savings over the normal price of HK$180.00).

* If you order your report during scheduled maintenance, you will be asked to log in again to retrieve it after our service is resumed. Or you may contact our hotline at (852) 2577 1816 during office hours and we will assist you.
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