Online
Mail
In Person
image divider
Print
Click to print page
Page Tools Divider
Font
Click to reduce font size
Click to increase font size

Online Using Secure Access

Simply follow these steps to order your TransUnion Credit Report online:

If you have ordered online from us before: Order your TransUnion Credit Report now.

If this is your first online order: Visit Online Credit Report Ordering Service and:

Order online using Secure Access—no
e-Cert required—and retrieve your TransUnion Credit Report in minutes.
  • Enter your personal information
  • Answer a few simple questions to confirm your identity
  • Enter the assigned pass code to confirm your registration
  • Assign yourself an account ID and password
  • Choose the language version of your credit report: Chinese or English
  • Choose the Pricing and Service Plan that’s right for you
  • Make payment by Visa or MasterCard (there is no surcharge for ordering via Secure Access)

Within about three minutes we will send you an e-mail notifying you that you can retrieve your report,* along with an acknowledgement of payment.

Your credit report will be in a PDF format. You will need Adobe® Acrobat® Reader® to view the document. You can download this free software from Adobe.
*If you try to retrieve your report during scheduled maintenance, you will be asked to log in again to retrieve it after our service is resumed. Or you may contact our hotline at (852) 2577 1816 during office hours and we will assist you.
spacer image