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Corporate Social Responsibility

We source, analyze and provide data to consumers and partners, and enable them to make informed decisions that can lead to life-changing opportunities.

Download our CSR Report

Our business and Information for GoodSM

TransUnion is the first and only consumer credit reporting company in Hong Kong, but we aim to be more than just that. We are a trusted provider of global information solutions for assessing and managing risk.

Information is a powerful tool that can unlock potential and opportunity for businesses and communities around the world. At TransUnion, we realize that and are dedicated of finding innovative ways information can be used to help people make better and smarter decisions.

We call this Information for GoodSM.

Our Data Stewardship

Protecting Information as a Priority

Cybercrime and fraud continue to rise and evolve at an alarming rate, putting all companies that deal with data at risk. Given that risk, we focus on data security across the company, with active engagement from our executive team and throughout our ranks. Our compliance, information security and investigation teams work together, supported by all of our employees, to protect the people that put their trust in us. Information Security operates as a global function across all our business units and geographies, help coverage and visibility 24 hours a day, 7 days a week. Threats are monitored and evaluated to help internal controls are adjusted as needed to remain effective in a rapidly changing threat environment.


Maintaining Accuracy in Consumer Reports

TransUnion is dedicated to providing accurate information to consumers. We make every effort to assess the integrity of the information provided to us by banks & financial institutions before that information is included on a consumer’s report and to investigate and resolve consumer disputes quickly and accurately. We encourage consumers to review their credit reports to make sure all their information is accurate and complete. If inaccuracies are found on a TransUnion credit report, consumers can go through the dispute process at no charge, either by email, fax and mail or visiting our office counter in person. More information can be found at here.


Our Community

We’re a Force for Good

Our expertise as a remarkable information solutions provider puts us in a great position to help society. We leverage the power of data to help protect our community, improve the financial foundation of thriving economies and educate individuals to build personal empowerment.


Dedication to Giving Back

TU Hong Kong recognized as a Caring Company

TransUnion Hong Kong has received the Caring Company award from the Hong Kong Council of Social Service (HKCSS) in recognition of their commitment to caring for the community, caring for employees and caring for the environment over the past two years.

To bring "Information for Good" to life, a team of Hong Kong associates developed and held various financial literacy and credit risk seminars for the public with the NGO partner such as Caritas, Tung Wah Group and other charitable organizations over the last two years to help families in debt and financial crisis.

The achievement clearly demonstrates how our Hong Kong associates are helping the community by utilizing their expertise and TransUnion's unique product to help educate the society.


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TransUnion enterprise Corporate Social Responsibility report

Our global Corporate Social Responsibility Report is a great resource to better understand to help explain what we stand for and how we are putting Information for Good into action.

Read more and download our latest CSR report.