72% of Hong Kong consumers indicated that the COVID-19 pandemic has already had a negative impact on their household incomes, and an additional 11%of the respondents expected that their household incomes will be negatively impacted by the pandemic going forward.
68% of financially impacted consumers are concerned about paying their bills.
40% of impacted respondents contacted their creditors to discuss payment options and 57% of respondents said that at least some of the companies they have accounts with have provided guidance on payment options.
Approximately 8% of all respondents became victims of digital fraud related to COVID-19.
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