Buy Credit Report
You could purchase online or make appointment to purchase at TransUnion office.
BUY NOWHow to purchase TransUnion Credit Report, Score & Alerts？
Purchase Credit Report Online
If you have never ordered a credit report online, please prepare your credit card(s) and mobile phone to create your online account to order the Credit Report, Score & Alerts service. The fee is HKD $280.
Purchase Credit Report at TransUnion Office
Please schedule an appointment online and visit TransUnion office in person︰
- Bring your valid identity documents (e.g.Hong Kong identity card or a foreign passport)
- Bring an original copy of your residential address proof issued within the last 3 months (e.g. rates & government rent notice, water bill, electricity bill, gas bill, or credit card statement)
- The fee is HKD $280, we accept payment by VISA / MasterCard or cash
Manage My Account
You can login to your online account to access your credit information and other services, such as updating your online registered information.
Account Management: Member Login
Application Forms Download
Personal Data Correction
You can complete the "Personal Data Correction" form and return to our Consumer Services & Operations by email with supporting document (if any). We will follow up with relevant bank or financial institution and send you a reply within 40 days.
Download ﹕ Click here
Office Hours
Monday - Friday
8:30 AM – 5:00 PM
Closed on Saturday, Sunday and Public Holidays
Should you have any enquiries, please feel free to contact our hotline at 2577 1816 during office hour or email us at [email protected]
Office Address
TransUnion Limited
Suite 811, 8th Floor, Tower 5, The Gateway,
15 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
Customer Services Enquiry
Personal Customer Services
Phone: (852) 2577 1816
Email: [email protected]
Service Hour:
Monday - Friday 9:00 AM – 5:30 PM （Except public holidays）
Business Customer Services
Phone: (852) 2979 3000
Email: [email protected]
Service Hour:
Monday - Friday 9:00 AM – 5:30 PM （Except public holidays）
About Responsible Disclosure of Security Vulnerabilities
Email: [email protected]
Weather Arrangements
Our office will be closed if black rainstorm warning signal or typhoon warning signal no. 8 or above is hoisted by Hong Kong Observatory. All appointments will be cancelled, and customers will need to reschedule their appointment.（Our office resumes services 2 hours after the above warning signals are no longer hoisted on or before 12:00 PM）
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