Consumer Pulse Wave 4

After a promising decline in the last survey, the proportion of consumers in Hong Kong who said their household incomes were negatively impacted by COVID-19 increased to 75% from 68%.

5% of the respondents expect their household incomes will be negatively impacted in the future, down from 7% last month.

19% (decreased from 23%) of impacted consumers lost their jobs.

54% (decreased from 58%) of impacted consumers had reduced working hours.

Nearly all respondents (90%) believe self-credit monitoring is at least slightly important during the pandemic. However, 40% (decreased from 51%) of the respondents do not know their credit scores.

Related Insights and Events

Business Contact Us

Get in touch to find out more about how TransUnion products and services can help meet your business needs.

Are you a consumer? If you have questions or issues related to your personal credit report, disputes or credit alerts, please visit our Consumer Support page for more help.

We need your consent.

TransUnion Limited (“TransUnion”) is seeking your consent to receive occasional information about TransUnion and its affiliates or partners by digital means, such as email communications. Information may include news, updates, services, events, and special offers and more. If you wish to withdraw your consent, you may do so at any time by using the unsubscribe link at the bottom of any TransUnion email.

Please read our Privacy Policy, which explains who we are, how we collect and use your personal information and how you can exercise your privacy rights.

We're sorry, your request failed. Please try again in a little while.