Consumer Pulse Wave 4

After a promising decline in the last survey, the proportion of consumers in Hong Kong who said their household incomes were negatively impacted by COVID-19 increased to 75% from 68%.

5% of the respondents expect their household incomes will be negatively impacted in the future, down from 7% last month.

19% (decreased from 23%) of impacted consumers lost their jobs.

54% (decreased from 58%) of impacted consumers had reduced working hours.

Nearly all respondents (90%) believe self-credit monitoring is at least slightly important during the pandemic. However, 40% (decreased from 51%) of the respondents do not know their credit scores.