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  • Credit Report Features
    • Credit Report, Score & AlertsId11
    • Credit AlertsId12
    • Score CalculatorId13
    • Debt AnalysisId14
    • Credit Report, Score & Alerts

      TransUnion (TU) Credit Report, Score & Alerts is your personal assistant and all-weather watchdog for your credit. By staying on top of your financial credit, you will be able to maintain a healthy credit score and properly plan for financial success.

    • Credit Alerts

      Credit Alert is your personal assistant to monitor your identity and protect you from identity theft. It will alert you whenever there are changes to your Credit Report, and can certainly help in mitigating your financial losses from identity fraud.

    • Score Calculator

      Credit Score Calculator allows you to estimate how your credit score changes based on different credit actions and events. It enables simulation of different scenarios to help forecast score changes more precisely.

    • Debt Analysis

      Debt Analysis shows your Debt-to-Income (DTI) ratio based on the data on the credit report. It allows you to understand your debt and ability to repay, hence to effectively manage your finances.

  • Credit Education
    • What is Credit Report?Id21
    • What is Credit Score?Id22
    • How does TU collect my data?Id23
    • Credit application rejected?Id24
    • How to prevent identity theft? Id25
    • Financial Reputation ProtectionId26
    • Debt and Money ManagementId27
    • What to know before applying for a Mortgage?Id28
    • What is Credit Report?

      Credit Report is a record of your credit activity, including credit card, loan and mortgage. It allows you to understand your financial reliability and situation, and also enables banks and financial institutions to understand and determine your creditworthiness.

    • What is Credit Score?

      Credit Score is a distilled and calculated score based on your financial habits. Credit Score ranges between A and J , where A is the highest score. The increase in credit score helps you to obtain a more favorable Annual Percentage Rate (APR) from lenders.

    • How does TU collect my data?

      TransUnion collects personal credit data mainly via the two ways: TransUnion’s members and public records

    • Credit application rejected?

      If banks or financial institutions accessed your credit report during the approval process and eventually declined your application, TransUnion will provide a free credit report for you.

    • How to prevent identity theft?

      Checking your credit report is an effective way to detect if your identity has been compromised. You can review your credit report regularly for any sign of suspicious activity, monitoring your credit applications to minimize the financial lost.

    • Financial Reputation Protection

      When banks or financial institutions request access to your credit report, a credit alert will be sent to you by SMS and/or email. If identity fraud is detected, you can respond immediately.

    • Debt and Money Management

      Managing your wealth and controlling your debt are important steps towards good financial health. TransUnion prepares all kinds of personal finance tips for you, including budget setting and reducing debt intake, to assist you in achieving a bright financial future.

    • What to know before applying for a Mortgage?

      Credit Report is a tool to prove your credit worthiness to the lenders during a mortgage application. You want to make sure that the data are accurate, the score is good, and no one else is getting access to your credit, which may harm your score.

  • Consumer Assistance
    • Credit Report Code RedemptionId31
    • Data CorrectionId32
    • Forms DownloadId33
    • Assistance FAQId34
    • Contact UsId35
    • Credit Report Code Redemption

      Redeem your credit report with rejection letter code issued by a bank or financial institution, or other affiliate free code.

    • Data Correction

      Inaccurate information may lower your Credit Score or may indicate fraudulent activity, it's best to dispute any potential inaccuracies as soon as you spot them.

    • Forms Download

      Download forms for Online Account Change, Personal Data Correction, Account ID Enquiry and Password Reset.

    • Assistance FAQ

      Find out more about the most frequently asked credit related questions.

    • Contact Us

      Find out more about customer support inquiries, office address, working hours and other contact information.

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Check your credit with TransUnion

Manage Your Money at Ease with the TransUnion Credit Alert

Register Now

TransUnion Credit Alert is a guardian who watches key items on your credit report and notifies you whenever there is critical change (e.g. new account opening) to your accounts for reducing the risk of identity theft and providing all-weather protection.

 4 Types of Credit Alerts to Avoid Misuse of Your Identity

In general, victims of identity theft often don’t realize it until they have suffered financial losses. TransUnion Credit Alert, via SMS and/or Email notifications, is an effective tool to prevent fraudsters to misuse your identity. Although it won’t keep you away from being the target, but when the alert notifies you that there is change* on your credit report, this could be a fraudulent activity. This will help cut identity thieves off at the pass to minimize losses and keep your finances secure.

 

*Critical changes include:

  1. New enquiry made to your credit report; or
  2. New credit accounts being opened under your name; or
  3. Address changed; or
  4. Phone number changed

Having the alert function fully activated offers protection to your personal identity. While cybercrime has been soaring with constantly changing scam techniques, identity theft is the most damaging one that may lead to immeasurable losses. Fraudsters could use your identity to apply for credit cards, car loans, or even open loan accounts under your name. Most victims don’t even know they are victims until they review their credit reports or being asked to repay the loans, by then it’ll be too late, and TransUnion Credit Alert is here to plug this loophole. 

 

According to the TransUnion’s Consumer Pulse Study in Q2 2021, stolen credit card or fraudulent charges was the leading type of digital fraud, affecting 22% of Hong Kong consumers. TransUnion Credit Alert includes SMS and/or Email alerts. To take a step in maintaining your financial health, you can now sign up for our newly launched free email credit alert, which is the Basic Credit Alert Service, to protect your identity.  Register now to safeguard your finances with TransUnion.

 

Click here to register for the free Basic Credit Alert Service

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Product Highlights

- More Protection for your Credit Report
- Free phone and/or email alerts
- No extra fees

- Only offered by TransUnion

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