Service and a commitment to Hong Kong’s people and businesses are two top reasons behind TransUnion’s planned office move to larger premises. Wingo Wong — TransUnion’s Chief Business Officer — explains why this relocation has come at the perfect time.
Over the past year, we’ve seen a great deal of change in the Hong Kong market. Financial institutions and the lending industry have faced many challenges amidst the current economic downturn and rising unemployment from single to double digits in some industry sectors.
These powerful impacts have produced a sense of uncertainty in the market — especially concerning consumer lending risk — which is sure to affect future business strategies. But TransUnion is here to help. By sharing our data, insights and solutions, we support institutions in their efforts to manage risk while empowering consumers with the tools needed to take control of their credit and financial health.
Now, to provide even better service to customers, we’re expanding our workforce and diversifying our team. By almost doubling our office space, we’re growing our product solution and consultant teams, hiring the right talent to meet evolving customer needs, and offering other improvements, such as:
- Enhanced information security and technology upgrades
- Improved quality of service
- Flexible working environments that allow associates to be and do their best
Our investment in this move is a sign of our confidence in Hong Kong’s people and future. Even over the past few months, amidst the COVID-19 crisis, we’ve never closed our doors for business — and we’re committed to staying open to serve.