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Data Security

To make the right decisions, start with information you can trust.

You can count on current credit information because we maintain and update our database monthly. Our database includes information provided by our members (including banks, finance companies and credit card companies) and public sources of information. We compile this information into a credit report that provides a consumer's payment history. TransUnion follows the requirements of the Code of Practice on Consumer Credit Data issued by the Office of the Privacy Commissioner for Personal Data, Hong Kong.

To help protect the confidentiality of personal credit and payment information in our database, we follow strict security measures to help ensure that personal information remains private. These measures include:

  • Restricting access to legitimate members who have permissible purpose to use the information
  • Suppressing the account numbers and member name on certain credit reports
  • Using private, dedicated lines for communications
  • Controlling our associates' database access through secured passwords and access codes and obtaining our associates' annual commitment to our security policy
  • The use of 256-bit encryption technology and Transport Layer Security (TLS) protocol


These and other procedures enable us to facilitate secure and unbiased transactions to help protect you and your customers.