Important Notice: Fraudulent Phone Messages and Forged Documents Claiming to be from TransUnion Offering Paid Credit Score Improvement Services
Beware of fraudulent messages and forged documents claiming to be from TransUnion that offer paid services to improve credit scores by altering the contents of an individual’s credit report. TransUnion is a global information and insights company and credit reference agency. We do not offer or promote any paid credit score improvement services. Should you have any enquiries, please contact our Customer Services Hotline at (852) 2577-1816 (Office hour: 9am to 5:30pm Monday to Friday).
Credit Alert Services - Eight Alerts!
Provide you with 8 alerts, 24/7 monitoring of credit accounts and activity changes, instantly alerting you to any unusual inquiries or new accounts, enabling early response to potential risks and reducing losses from identity theft.
TransUnion Alert Services, One Service 8 Alerts!
Limited Time! App Packages with Free Supermarket Voucher
From now until 30 Sep, 2026, Eligible Customers* who subscribe to a selected service package via TransUnion App, to get up to HK$200 Supermarket e-voucher for FREE
Credit Report, Score & Alerts Services
Unlimited download of credit reports, with a one-stop platform to check your credit profile & status
Identify influencing factors and improvement methods, and enhance both your loan application success rate
All-in-One Monitoring
A single plan that includes Credit Report, Alerts, and Credit Monitoring services for comprehensive protection. Stay informed of changes to your credit profile and personal info, detect potential risks early, and help reduce the impact of ID theft and financial loss. Enjoy greater visibility into your financial health anytime, anywhere.
Dark Web Monitoring
Continuously scans the dark web and illicit platforms; if personal data leaks or is being sold are detected, immediate alerts are issued to help you take swift action and safeguard your identity
- Credit Alerts
- Thematic offer
- Credit Report
- AOM
- Dark Web Monitoring
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TransUnion Offers Free Credit Monitoring Service to Residents Affected by the Fire Incident at Tai Po Wang Fuk Court
To support residents impacted by the No. 5 alarm fire in Tai Po, TransUnion is providing one year of free Credit Monitoring Service to families living in Wang Fuk Court. Affected residents can reach us through our hotline +852 2577 1816 or visit our customer counters at the Hong Kong office (Address: 8th Floor, Tower 5, The Gateway, 15 Canton Road, Tsim Sha Tsui; Office hours: Monday to Friday 8:30 AM to 5PM, except public holidays) , where our dedicated team will provide assistance.
TransUnion shares the community’s grief over this incident and extends heartfelt condolences to all affected families.